March 7, 2011
Some upcoming trends in Delhi: SUVs. The roads are filled with a mix of compact cars, bicycles, auto rickshaws, dogs, goats, pedestrians, and camels. A few companies are beginning to sell SUVs, and in a city this noisy and bumpy they will be well regarded. Provided the prices drop (2x US prices right now), the [...]
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March 2, 2011
Some notes from my trip to India: Customer Service doesn’t include a smile. Very few service providers smiled at customers, and at first this was unnerving; but I began to realize families still smiled at each other. This could be because many of the service providers were of a different class, while families are on [...]
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